Frequently Asked Questions:

1. Can my balloons be customized?

Absolutely! Erin, the owner of Brockin Balloons, is a Cricut connoisseur and can create almost anything on your balloon- words, images, even brand logos! We have many color options for you to choose from and the best part is that you can repurpose your vinyl after your event! 

2. How do I order balloons?

You can either fill out a request form on our CONTACT page to place an order or email Erin@brockinballoons.com

3. Do you deliver and set up?

Yes! Delivery and drop off are included in the PBG/Jupiter area (north of Northlake, south of Indiantown and east of Military Trail).*Please note that you will be charged a delivery fee outside of our delivery window. $1.50/mile.*

 

There are different set-up fees based on the complexity of your balloons. You will be informed of an installation fee based on your custom design. Unless otherwise specified, you will be responsible for take down. 

4. How long will your balloons last?​

*Our 24in and 30in balloons will last about 48 hours. However this is subject to change depending on exposure conditions.  Helium is very sensitive to extreme heat and cold: this means the life span of your balloon could be effected by the temperature of your house or the weather outside.  If your balloons are personalized with vinyl as the balloon loses air the vinyl will slowly start to peel off. Feel free to repurpose it on something else! 

*Indoor balloon arches can last several days (if not exposed to extreme conditions).

*Outdoor balloons will vary based on the conditions. It is highly recommended to hang them on the day of your event. 

5. What type of balloons do you use?

We use the highest quality balloon available made in the U.S. and Canada.